iPhone Died and Won’t Turn on While Charging? Things You Have to Know

iPhone died and won't turn on while charging

It could be a nightmare that we run out of the battery of our iPhone and then charge it, but only to find it totally died and won’t turn on although it is charging. The first thing coming to your mind is that your iPhone battery is totally dead. However, the reasons behind the problem are more than that. Continue reading to find the causes and solutions for iPhone that died and won’t turn on while charging.

What Happens If Your iPhone Died and Won’t Turn on While Charging?

Before we talk about the solutions, we would like to list all the causes that may lead iPhone not turning on while charging.

Hardware Issues

Check iPhone hardware

Broken charging cable  If your cable is battered, charging may not be successful. If you have another Apple device, use the cable to charge it to see if it works. If you don’t have one, go buy a new cable and try again.

Dirty charging port – There may be some issues with the charging port or charging cable. This problem can be sorted out by cleaning the gadgets. Sometimes when the charging port is clogged with dust or debris or charging contacts are not cleaned properly, it may also prevent the charging of the battery. To clean the port carefully, one can use a toothpick with a little amount of isopropyl alcohol, and leave it for some time to dry.

Fault in battery or charging point – Even after cleaning the charging port, if the phone is not turning on, then it may have a faulty battery (maybe a short circuit inside) or a bad charging port. If your phone is still under warranty, you can contact Apple to replace the battery for you. If not, you’d better take your phone to a repair store to fix the battery.

Dead battery – This problem may occur when the battery of your iPhone is completely drained. It may not even turn on after plugging into the power source sometimes. In this case, you have to replace the battery with a new one either in an Apple store or a repair store.

Motherboard problems – The physical damage to the motherboard is usually a cause for iPhone not turning on. When the phone does not respond after a hard reset and does not appear in charging mode when connected to the power source, it probably has a faulty motherboard. This may also create some severe problems further. Some issues that lead to motherboard crashes are:

  • Water damage Your phone may have captured moisture or fallen upon a wet surface and resulting in some component failure. Water damage is not covered by Apple’s warranty, so you have to visit a repair store to get it fixed.
  • Drop damage – You may have dropped your phone from distance and probably broken the screen or other internal components and it stopped working.
  • Component failure – Although iPhone is one of the most reliable phones, it has the possibility of manufacturing defects which is almost rare but not impossible.

Regarding the above hardware problems, some can be fixed by us, but some cannot. Do not try to fix the problem yourself if you are not familiar with that at all. I saw someone fixing my iPhone that died and wouldn’t turn on even when charging. The job is complicated and needs the help of a few tools and devices. Turning to professionals for help will be better.

Software Problems

In some cases, iPhone not turning on can be a problem caused by software issues. It means your iPhone can charge, but it cannot boot the system. If you download a faulty application or you used too much memory space without deleting the cache and cookies, the software will crash. Therefore, your iPhone won’t turn on or respond to any command. 


How to Fix iPhone That Died and Won’t Turn on While Charging

Based on the causes discussed above, here we will talk about troubleshooting the problems and finding a quick but effective workaround. Actually for hardware issues, what we can do is limited, so this part will talk about the solutions to software issues.

First Method to Turn on iPhone

A force restart is one of the most common problems for almost every mobile gadget. If you have faced the same issue, follow these steps to restore the normal condition of the UI.

For iPhone 6s and earlier models, press and hold the power button and home button until you see the Apple logo.

For iPhone 7 and iPhone 7 Plus, follow these steps:

  • Press and hold the power button and volume down buttons together.
  • Keep holding the buttons until the Apple logo appears on the screen. This means the soft reset has worked, and you can start your device.
Force restart iPhone 7

For iPhone 8 models and later including iPhone 14, the steps to restart the device after encountering a software issue are:

  1. Press the volume up button and then release it.
  2. Press the volume down button and release it instantly.
  3. Now press and hold the side button until the iPhone reboots.
Force restart iPhone 12

Second Method to Turn on iPhone

There is another way to troubleshoot any kind of software issue on your iPhone. It is to restore iPhone using iTunes. Please note this method will erase all data on your device. To do so, you can follow the steps mentioned below.

  • Download the latest iTunes on your computer and open it.
  • Connect your iPhone to your PC or laptop.
  • Put your iPhone in recovery mode. How do you set iPhone into recovery mode? Follow the steps in the first solution about how to force restart iPhone, but do not release the button(s) when you see the Apple logo until iTunes says there is a problem with your iPhone. Check the screenshot below.
  • There will be options “Update” and “Restore”. Then choose “Update” option first since this will keep the data on your device.
  • You will be asked for confirmation. Click on it. It will take some time to Update your iPhone. Just wait.
Update frozen iPhone through iTunes

If that doesn’t help, choose “Restore”. This will initiate a factory reset in the iPhone, erasing all the stored files, including pictures, videos, files, and more. If you have to opt for a factory reset, make sure that you have prepared a backup of all the files so that they are not lost permanently.

Third Method to Turn on iPhone

Instead of using iTunes, you can also choose to use a third-party tool that is designed to fix iPhone software issues. One of these tools you can try is iMobie AnyFix. It is rich in features and offers a 60-day money-back guarantee.

iMobie AnyFix interface 1

We recommend that you use the iTunes Repair function first. This will eliminate any problems with iTunes that cause the failure of turning on your iPhone.

If there is no problem with iTunes, you can use the System Repair function which offers 3 modes to fix your iPhone software. Sometimes when we cannot confirm whether there is a hardware problem with our devices or not, it is better to try as many methods as we can.

iMobie AnyFix interface 2


At this point, you may have got a clear idea of why your iPhone died and won’t turn on while charging and also how to deal with this issue as well. Even after trying all the steps to solve software issues, if your phone is still not working, then you may need to get a professional to look at your iPhone to find out the hardware problem.

Lino Sal

Lino Sal

Lino enjoys exploring new gadgets, apps, and software. He believes that technology changes life and there should not be an obstacle for common people to use technology, so he actively shares his knowledge in this area.

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